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Shipping and Returns

We aim to keep our policies simple. If you have any questions that aren't answered here, you can try our frequently asked questions page or contact us for a prompt response.

Shipping

Prices for shipping options shown at checkout are quotes directly from the providers, Australia Post and assorted courier services where applicable. These prices include a $1.50 handling fee. The quotes are final and you will never be asked for more money to cover shipping if a mistake has been made.

Registered post options may not be available for PO Box addresses.

We cannot take responsibility for unregistered items lost in the mail, though Australia Post is generally a reliable provider. If you are concerned about this please choose a registered shipping option.

Returns & Replacements

If you are unhappy with your purchase for any reason, please return it in the original packaging, complete and unused, within 7 days of receipt and you will either be refunded in full to your credit card, no questions asked, or a replacement sent.